Fileturn helped introduce leading German restaurant chain Vapiano to the UK, fitting out its first site in London.

The project exemplified a common challenge of international work: ensuring that the brief and work instructions are interpreted accurately from the original language. Fileturn achieves this by appointing specialist resource to manage the flow of information between client and contractor, and by working in close partnership with architects and designers.

The project included innovative use of card-reading technology, as every Vapiano customer is given an individual card to register their menu choices electronically for ease and speed of payment.

It also involved an unusual restaurant layout, as Vapiano places the kitchen in the heart of the public space so customers can watch their meals being cooked to order. This demands a new approach to the distribution of power and lighting and to the storage of food, crockery and utensils.

The fit-out was also under added pressure because the demolition and strip out was greater than anticipated.

By ensuring close communication with client and designers throughout, Fileturn accommodated all of the project’s complex requirements and delivered a striking new restaurant.